
Best Practice & Key Takeaways: Crisis Longevity in the Digital Age
Best Practice & Key Takeaways from the combined quantitative and qualitative analyses of corporate crises examined in the paper “Crisis Longevity in the Digital Age”.

A World in Flux
In an era defined by geopolitical instability and ideological fragmentation, the ability of institutions and corporations to respond with clarity, courage, and consistency has never been more important. As the liberal international order wanes, replaced by transactional alliances and fragmented global blocs, communicators must navigate a world where power is less predictable—and silence more dangerous.
This short exploration uses the example of Prof. Dr. h.c. mult. Reinhold Würth, long-time Chairman of the Advisory Board of the Würth Group, to illustrate what responsible, value-driven communication can look like in practice. It also draws selectively on the thesis of Finnish President Alexander Stubb, who outlined the contours of this new world disorder in his 2024 lecture at BI Norwegian Business School.

Political Activism vs. Brand Neutrality
How can companies navigate divisive political issues without alienating stakeholders? Businesses are increasingly caught in the crossfire of political activism, from employees pushing for corporate statements on social issues to customers boycotting brands for taking (or refusing to take) a stance. Striking the right balance is crucial.

The Digital Disruption of Banking PR
The rise of social media and real-time digital communication has transformed the way banking institutions manage their public relations. Instant virality, heightened consumer expectations, and the rapid dissemination of financial news mean that banks must develop sophisticated PR strategies to navigate reputational risks.
This paper explores how banking PR has evolved in the digital era, integrating theoretical frameworks with real-world case studies to establish best practices in financial communication.